Search your transfer
Select your pickup point, destination, travel date, pickup time and passenger count on the homepage. The search shows vehicles available for that journey.
Arriving through King Abdulaziz International Airport? Review the Jeddah Airport to Makkah private transfer route before searching so you can compare journey details and vehicle capacity.
Add your trip details
Choose a suitable vehicle and provide the passenger contact details, exact pickup or drop-off address and luggage information requested in the booking form. For an airport transfer, choose the flight shown on your ticket when prompted.
Review and submit
Check the route, pickup time, passenger details and payment choices shown at checkout before submitting. Keep the booking reference you receive.
Prepare for pickup
Open Manage my trips to review your journey and meeting details. Follow any updates about the assigned driver or vehicle. If your flight or pickup details change, contact support with your booking reference.
During and after the journey
Follow the pickup instructions in your trip details. Once the driver marks the journey complete, you may be asked to confirm it or report an issue through your trip view.